Frequently Asked Questions
What is your exchange and return policy?
Each order purchased directly from our website comes with a 100% satisfaction guarantee. In the event that you would like to exchange or return your product, please contact firstname.lastname@example.org. You may also contact us directly at +94 777 0523273.
What do your beard oil fragrances smell like?
Original – A blend of natural ingredients which brings out a unique fragrance that leaves a lasting impression on your senses.
Ragnar -The most attractive fragrance offered by The Beard Armour. The power of peppermint which energizes and gives a strong aroma that keeps you refreshing all day and an ample of Ragnar can make you breathe into a new life.
Ironside – The woody tang extracted from the wood of the Cedar tree wafts the smell of masculinity and success as you walk on by leaving a calm and soothing aura.
Spartan – The dominant element of a spiced tea tree that brings the breeze of mountain summits and follows with a peace of mind.
Cerdic – The happy making essence which evokes the freshness in you. The Cerdic is a perfect essence of Citrus which makes you feel the best version of your bearded self.
How do I know my order has been shipped?
You should receive an email confirmation/ text message once the order is dispatched from our warehouse. Domestic orders should include tracking information, including the tracking URL for you to easily reference.You may also reach out to email@example.com for more questions regarding the status of your order.
Can you deliver the products on weekends?
Sorry, our delivery team doesn’t deliver on weekends
My tracking information says that my order was delivered. How is that possible?
If you see that the tracking status reads as “delivered", but you haven't received it, be sure to check with other members of your household. The package may have been delivered to a secure location if you were not available at the time of delivery. If you still can't locate it, send us a note to firstname.lastname@example.org or call us on +94 777 0523273 and we'll be happy to help.
How quickly will my order be shipped?
After you place an order with us, we will dispatch it on the same day if it was placed before 12PM. Please allow 2-5 business days for us to deliver your order to your doorstep.
Keep in mind that during the holiday season this may give a slower turn around for orders to ship & we will work hard to get orders out as soon as we possibly can.
What payment methods do you accept?
We accept cash on delivery and also you can now make your payments via our website!
I haven’t received my product yet even after 5 business days
Apologies for the inconvenience caused. Please write to us an email to email@example.com with your order/tracking number and we will check with our delivery team and get back to you as soon as possible.